Communication Errors in 360-degree Feedback Process (based on the Experience of a Human Resources Consulting Firm)
DOI:
https://doi.org/10.18778/0208-6018.288.10Abstract
360-degree feedback, considered complex and multidimensional, is not commonly used for employees' assessments. Its success depends on a proper selection of communication strategy. The article describes errors in communication efforts and presents them together with the most important conclusions drawn from the course of a multi-source feedback conducted based on a selection of cases from the commercial practice. Empirical material for the research is based on the experience of a human resources consulting firm in the years 2010-2012.
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