Autonomous or Controlled? On the Motivation of Platform Workers in the Work-on-Demand System in Poland
DOI:
https://doi.org/10.18778/1733-8069.20.1.06Keywords:
platform work, self-determination theory, work motivationAbstract
Working via platforms on-demand – in addition to positive features such as flexible working hours and the ease of entry and exit – also has negative features: a high level of job insecurity, low and uncertain wages, or the influence of algorithms whose rules we do not know. Despite this, more and more people are taking up this occupation. Using Deci and Ryan’s theory of self-determination, the article answers the question of what motivational factors explain taking up offline platform work. Research conducted among couriers and drivers working via apps in Poland shows that there are two types of motivation involved: autonomous and controlled. However, autonomous motivation prevails in this case over controlled motivation, which is manifested in the satisfaction of the need for autonomy, competence, and connection with others by doing platform work.
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