GU, S. The effect of overall service quality on customer satisfaction: The moderating role of travel experience. Turyzm/Tourism, [S. l.], v. 33, n. 1, p. 19–28, 2023. DOI: 10.18778/0867-5856.33.1.02. Disponível em: https://www.czasopisma.uni.lodz.pl/tourism/article/view/12513. Acesso em: 30 apr. 2024.