STANEK-KOWALCZYK, Aleksandra. The Role of the Customer Ombudsman as an Element of the Customer Protection System in Banks. Journal of Finance and Financial Law, Poland, v. 3, n. 39, p. 71–93, 2023. DOI: 10.18778/2391-6478.3.39.05. Disponível em: https://www.czasopisma.uni.lodz.pl/fipf/article/view/19500. Acesso em: 25 may. 2026.